We guarantee delivery for almost all the countries we ship to.
If you are from a country which we cannot guarantee delivery, we will contact you before shipping your order. If we process your order and ship it without contacting you, you can safely assume that you are covered with our delivery guarantee.
Still, tobacco laws can be completely different in every country. There are countries where importation of tobacco products may be prohibited. Please make sure you know the applicable laws pertaining to the purchase and importation of tobacco products and Cuban Cigars from abroad.
Our delivery guarantee covers almost all cases except for situations that arise from customer error such as wrong or insufficient address at the time of placing the order, theft of the packages on customer premise after delivery - package tracking shows delivered and customer had been away at the delivery address for extended periods of time during the delivery window of the packages.
