About Cigar Terminal
With a state of the art warehouse and humidor located in Geneva, Switzerland - The Cigar Capital of the world, Cigar Terminal aspires to become the point of reference when it comes to authentic international and Cuban cigars and everything that goes along the cigar smoking experience.
We have one of the widest selections of online international and Habanos Cuban cigars including limited edition and regional edition series.
Our strategic warehouse location in Geneva, Switzerland ensures fast shipment worldwide with SwissPost. Thanks to our duty free privileges from our bonded warehouse, we offer our customers the most affordable prices in the industry.
In a time when global business demands a high level of customer service and a supreme product quality, Cigar Terminal represents these values in the most reliable and trustful way.
| Customer Support Direct Line | Customer Support US / Canada Toll Free | Customer Support Email |
|---|---|---|
| +41 - 22 - 5180067 | 877 - 660 - 0726 | info@cigarterminal.com |
| (9am - 5pm Central European Time) | (9am - 9pm Eastern Standard Time) |
We love our cigars and we enjoy what we do. In fact, we have our hearts in this business. This is why Cigar Terminal only stocks the very best Habanos in quality. We want our customers to have the best Cuban cigar experience, nothing less.
We believe buying cigars online should not be different than the trip to the local tobacconist, only more convenient. That is we pay most attention to the care and detail of our cigars.
Cigar Terminal stands firm in our mission to offer the highest quality. We guarantee 100% satisfaction and we stand behind every item you buy from us.
Customer Testimonials
All real life testimonials from a leading online Cuban cigar and store review site
The orders were shipped very fast and the customer service was way past great. I have also made five previous orders before this and they all came in with perfect timing. Thank you for all your help with excellent customer service, and I would definitely recommend Cigar Terminal to anyone who loves cigars and great customer care.
David P.
I am no stranger to Cuban Cigars and I am quite finicky, a pretty demanding combination. Cigar Terminal is great to do business with. They promptly responded to my initial inquiries and ultimately delivered some of the world’s finest cigars, in perfect condition, right to my front door within 1 week. I am pleased with my experience and will certainly purchase from CigarTerminal again. And again, and again, and again…
Michael S.
It was the first time a made an order to Cigar Terminal. I am very satisfied with their behaviour as professionals, the delivery time and the quality of the cigars they sent me. I live in Greece and in 4 days the parcel was at my door. I would definitely suggest this site and will start ordering exclusively at them
Nikos S.
Just received my 2nd order from Cigar Terminal. Very quick shipping and well packaged cigars. Cigars are top quality and authentic. Customer service is top notch. Overall very happy. Keep up the good work!
Kris R.
Just received my first order from Cigar Terminal and it was not a small one! Wow!!! Great service and great communication throughout. Couldn’t be happier, very trustworthy website that delivers. Highly recommended!!! A++++ in my book.
Chris C.
This is the best place to buy cigars from in the entire world! I have used 4 different places and Cigar Terminal is the best! They are so helpful and always reply to emails within a few hours. I have had nothing but positive experiences here and will be a lifelong customer.
JK D.
Cigar Terminal Contact Addresses
| Corporate Headquarters | Warehouse Address |
|---|---|
|
CT Group Case Postale 56 1580 Avenches Switzerland +41-22-518-0067 |
Case Postale 56 1580 Avenches Switzerland |
|
For returns, please email us first for an RMA number |
